Xtreme Communications in Ipswich Riverlink Shopping Centre - location: Ipswich (near by Brisbane), Corner The Terrace and Downs St, Queensland, QLD 4305. Find business information about store: hours, directions and map, contacts. If you have visited Xtreme Communications located in Ipswich Riverlink Shopping Centre, just write a short review for feauture customers and give rating via number of stars.
| Brand: | Xtreme Communications |
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| Rating: |
1.3/5 (27 %), 3 votes
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| Mall: | Ipswich Riverlink Shopping Centre |
| Address: | Corner The Terrace and Downs St, Ipswich QLD 4305, Australia (map) |
| Coordinates: | -27.609652, 152.759854 |
| City & State: | Ipswich, Queensland |
| Phone: | Not available |
| Website: | http://www.riverlink.net.au |
| Url-source: | https://www.australia-shoppings.com/malls-centres/queensland/ipswich/ipswich-riverlink-shopping-centre/xtreme-communications |
Content posted/updated by Lisa Thompson on 01/04/2023. Improve this listing, suggest edits about Xtreme Communications in Ipswich Riverlink Shopping Centre |
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Ipswich Riverlink Shopping Centre
Special, Black Friday & Holiday hours »
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Karen - Apr 30, 2017
I took my Samsung Galaxy S6 handset into your Riverlink store on Friday, 10 February 2017 to get the battery changed, they changed the battery there for me but when I left with the supposingly repaired phone, the glass on the rear camera was cracked (was not like this before being repaired), then could hardly get a signal on the phone as well (worked perfectly prior to having the battery changed). I went back on Saturday, 11 February and advised that about the glass around the camera and it was repaired on the spot, but the technician took the sim card out of the phone and then put it back in, saw that it had a signal and sent me on my way. I had advised the technician on both occasions that I was visiting Brisbane from Perth so couldn't come back if something else was wrong, we were going home the very next day on Sunday. The handset had been restarted so many time but still hadn't fixed the issue of hardly getting a signal anywhere, signal was much weaker than it had ever been. I came on Sunday back to Perth and still the signal was an issue, I then replaced the sim card and also did a factory reset on the handset which didn't fix the problem, I rang your store on Monday, 13 Feb and was advised that to throw the handset in the bin and that it was not fixable by a male customer service person who didn't even check with your tech who was at lunch at the time, no offer of getting tech to call me back at all was made. I have since then on Monday evening taken the handset to tech here in Perth who has looked at the phone and discovered THAT YOUR TECH DAMAGED MY AERIAL INSIDE MY HANDSET WHEN SHE REPLACED THE BATTERY and it cost me another $80 to get the aerial replaced here in Perth with a different tech and the handset is now infact working perfectly with getting a signal. I rang your store yesterday and was again fobbed off which is now why I am taking to the internet to leave negative feedback here to warn everybody about your Riverlink store that it is a really bad tech in that store and to never take any equipment there to be repaired, they may cause more damage to their devices! NEVER EVER WILL I RETURN TO ANY OF YOUR STORES AND I AM TAKING TO THE INTERNET TO SHARE MY STORY OF WHAT EXTRA DAMAGE THAT YOUR TECH CAUSED TO MY PHONE!