Yes Optus Springwood in Springwood Shopping Mall - location: Springwood (near by Logan City), Cnr Rochdale Road & Fitzgerald Avenue, Queensland, QLD 4127. Find business information about store: hours, directions and map, contacts. If you have visited Yes Optus Springwood located in Springwood Shopping Mall, just write a short review for feauture customers and give rating via number of stars.
| Brand: | Optus |
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| Rating: |
2.5/5 (50 %), 2 votes
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| Mall: | Springwood Shopping Mall |
| Address: | Cnr Rochdale Road & Fitzgerald Avenue, Springwood QLD 4127, Australia (map) |
| Coordinates: | -27.613296, 153.12622 |
| City & State: | Springwood, Queensland |
| Phone: | Not available |
| Website: | http://www.springwoodmall.com.au |
| Url-source: | https://www.australia-shoppings.com/malls-centres/queensland/springwood/springwood-shopping-mall-springwood/yes-optus-springwood |
Content posted/updated by Peter Hoffman on 01/09/2023. Improve this listing, suggest edits about Yes Optus Springwood in Springwood Shopping Mall |
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You might be interested in: Show more stores in Springwood Shopping Mall | Optus store locator | Store and mall locator
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Help people and share your opinion about shopping in Yes Optus Springwood in Springwood Shopping Mall. Did you like it? Give ratings and write reviews.
Alicia McGregor-Chambers - Jan 20, 2023
Hi , my name is Alicia. I recently visited the Springwood Yes Optus Store and had been service from Jayden. At the Springwood Yes Optus Store he was very efficient, and I am very satisfied with the customer service. Very well customer service
Debbie Whalley - Aug 13, 2021
My 80 year old mum has an old IPhone 5 that will not support the COVID scanning apps so a replacement updated phone was sent to my mum from my brother to enable her to do the right thing and check in when entering facilities. Trouble is my brother and I live in NSW and we are not able to cross the border to set up mums phone and transfer all info from her old phone to her new phone. My mum has been an Optus customer for many many years having landline, internet and mobile services. My mum visited the Springwood Optus shop this morning requesting help to set up her new phone and move everything from her old phone to her new phone and the salesperson told her they would not assist her as she did not buy the phone from them. My poor mum is so stressed about her phone situation and has no one to help her set up her phone. I cannot believe that this salesperson just out of common decency, a little compassion towards the elderly and considering my mum is a loyal Optus customer was not willing to help her. I have actually just phoned Optus at Springwood and spoke to who I believe was the senior staff member on duty and he rudely informed me that this store is a sales store and they don’t have time to offer this type of support and recommended I phone another Optus support number. I consider this approach to be very very poor as my mum needs face to face assistance, she would not cope trying to set her phone up following someone’s instructions on the phone. Unfortunately my poor mum will just continue being an Optus customer as the thought of changing things is so very overwhelming for her, if it was me I’d change all of my services to another provider immediately. Shame, shame, shame to the staff at Optus Springwood, so very sad to see you treat the elderly like this!